1. What is the SCX Iconic Member?

SCX Iconic Member privilege Programme is the first step to experience Senayan City’s renowed ultimate shopping experience with cardless rewards system launched on 21 September 2016 with the following new features:

• A virtual membership cardless that helps you more convenience to get rewarded while shopping at Senayan City. It’s available on your smartphone and replaces the physical Infinite Member Card.
• A new face of Senayan City membership with exceptional & extra rewards on your special moment and festivity.
• Experience redeem points anytime, anywhere on a mobile phone.
• Online membership registration with no minimum spend.
• Active SCX Iconic Member online account
• Customize SCX Iconic Member profile
• Check past spending and redemption history.
• SCX Iconic Member is a lifetime membership ( Will be automatically deleted if there’s no transaction in two years)

2. Eligibility requires for SCX Iconic Member:

1. Get your SCX Iconic Member for FREE by online registration or our customer service desk.
2. Upgrade your tier to virtual SCX 2.0 cardless (gold rose card) for a minimum purchase of Rp.30.000.000,- (thirty million rupiah) in 1 (one) month.
3. All participants must be at least 18 years old and above on the date they sign up for the SCX Iconic Member program.
4. Indonesian citizen - providing a copy of valid KTP and KITAS (only for foreigners residing in Indonesia).
5. You are required to fill up your personal data through Senayan City mobile app and provide us with current, accurate, truthful and complete information about yourself during the registration process and to keep records with us current and up-to-date. You agree that you shall be solely responsible for all consequences of providing any inaccurate, incomplete, and/or insufficient information. In the event that we determine or have reason to believe that the information which you have provided to us is not current, is inaccurate, or is incomplete in any way or that you have provided us with false or misleading registration information, we reserve the right to either suspend or terminate your Membership.
6. The following are not eligible to become SCX Iconic member:

• All employees Senayan City and their immediate family (parents, husband/wife, brother, sister, and children).
• All owner and staff tenants Senayan City and their immediate family (parents, husband/wife, brother, sister, and children).
• All travel agents, agencies, and other institutes enrolled as a member are not eligible.

 

3. How to earn SCX Points?

• SCX Iconic Member will be granted an equivalent of 1 (one) point for every spending of Rp. 500.000 (five hundred rupiah) at Senayan City shopping Centre.
• Senayan city reserves the right to reject any invalid receipt(s).

Note:

(a)  Eligible receipts are the original receipt or cash register receipt with letterhead, seal, and store name at Senayan City.

(b)  Duplicate receipts, copies, or corrections and changes are considered invalid.

 (c)  To be eligible to earn SCX points, you must submit your original shopping receipts on the same day as the transaction date indicated on the receipt of purchase. Valid for accumulated receipts every Rp.500.000,- (five hundred thousand rupiahs).

(d)   Receipt is valid only for retail tenants in Senayan City and not eligible for the following participant:

             -   Exhibition organized by non-Senayan City tenants.

             -   Money changer

             -    ATM or any bank transaction

             -    Purchase tenants gift voucher

             -   Telecommunications bill payment and others

             -   Membership payment.

             -   Top-up Membership card / Electronic card

             -   Tour & Travel

             -   Jewelry (except Swarovski, Pandora, D'paris)

(e)  Shopping Receipt should not be given to another shopper for earn point and shoppers not allowed to collect receipts from other shoppers. The name printed on the original receipt should be matched with the name registered on SCX Iconic Member.  If the transaction payment is different from the member’s name listed, member is required to show proof of a strong bond with the person concerned by showing or photocopy of KK and KTP.

(f)  Senayan City is not responsible for any lost receipts.

(g) One (1) SCX Iconic member can redeem a maximum of 5 (five) receipts from the same tenant on the same day.

(h) Transaction above Rp20.000.000 (Twenty million rupiah) will be verified until success and points will be credited to member account with a maximum 2 x 24 jam or two days working hours.

 

4. When to earn SCX Points?

• The point can be earned within 1 (one) day upon the receipt(s) date by showing the original receipts(s) to:
  • SCX lounge on lower ground floor (opposite ATM center).
  • Customer service counters are located in Main, North, and South Lobby.
  • Senayan city reserves the right to reject any invalid receipt(s).

5. Can I earn SCX Points for my past receipts?

      SCX Points can be awarded for the receipts submitted on the same day of purchase.

6. If I have receipts that are given to me, can I use them to earn SCX Points?

SCX Points can only be awarded for your personal purchases. If any member is found using receipts other than their own purchases to earn/accumulate points, Senayan City reserves the right to terminate their membership.

7. How do I check my SCX Points balance?

Members can check their points everywhere and anytime through Senayan City mobile app or via Mobile Web on www.senayancity.com/scx

8. What if my virtual cardless is lost?

SCX e-card will be embedded on your profile at Senayan City Mobile App.

9. Can I transfer my SCX Points to another member?

No. Transferring SCX Points between members is not allowed.

10. What is the validity of my SCX Points? Is there a cut-off date for the redemption of points?

SCX Points period will be valid for a set time period commencing on January to April, May to August, and September to December. For example: If you join on 15th April, your points also will automatically expire on 30th April.

11. How long does it take for the SCX Points to be updated?

SCX Points are awarded instantaneously upon updating of spend via the Concierge. nonetheless, transactions above Rp20.000.000 (Twenty million rupiah) will be verified until success and points will be credited to member accounts with a maximum of 2 x 24 jam or two days working hours.

12. Are the points can be redeemed for more than 1 (one) kind of gift?

       Yes, as long as a sufficient number of points and while stocks last.

13. Are the points already redeemed with a gift can be refunded or canceled?

     No. Gifts that have been redeemed can not be refunded, canceled, or replaced with other prizes.

14. Does my points lost if I replace the card?

      No, the points will be calculated in your new virtual SCX e-card

15. What are the benefits to sign up SCX Iconic Member?

• Enjoy Lavishing deals from the brand participants.
• Instant & surprises rewards.
• Extra points on the special moments and festive seasons.
• Exclusive Invitation.
• SCX Lounge.
• Get double or triple-point rewards on a seasonal program.*